Staying Connected In Bali: Internet And SIM Cards

Imagine the warm sun on your face and the soft sand between your toes as you relax on the shores of beautiful Bali. Yet, even in this paradise, staying connected to the rest of the world is essential. In this enlightening article, you’ll discover how to stay wired while unwinding, through navigating Bali’s internet scene and understanding the ins and outs of SIM cards. So, whether it’s for work or just keeping in touch with loved ones, staying online in Bali is one task you won’t have to worry about.

Staying Connected In Bali: Internet And SIM Cards

Understanding the Basics of Connectivity in Bali

In the paradise island of Bali, staying connected might not be your primary goal. Yet, it’s crucial not to underestimate the importance of a reliable connection. Whether you want to stay in touch with loved ones, post your holiday snaps on social media or catch up with emails, you need to understand how connectivity works in Bali.

Internet accessibility in Bali

Internet access in Bali has improved considerably over the years. High-speed internet access is now widely available in several areas across the island. However, the quality of the connection might vary depending on your location.

Understanding SIM cards in Bali

When it comes to mobile connectivity, using a local SIM card in Bali can be a cost-effective and convenient option. You can use this card to access the internet, make domestic and international calls and send messages. It’s typically easy to find and set up a SIM card, and there are various providers to choose from, each offering different rates and packages.

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Different network providers in Bali

There are several mobile network providers in Bali, including Telkomsel, XL Axiata, Indosat Ooredoo, and Tri Indonesia. Each of these providers offers different coverage areas and internet speeds, so consider your needs and priorities when choosing the provider that is right for you.

Internet Connectivity Options in Bali

Hotels and restaurants WiFi

Most hotels, restaurants, and cafes in Bali provide WiFi access to their guests. The quality of these connections can vary widely, with some places boasting high-speed WiFi and others offering slower, less reliable connections. It’s always a good idea to check the WiFi availability at the place you plan to stay or visit beforehand.

Public WiFi spots

Bali also has quite a few public WiFi spots in areas like shopping malls, parks, and some tourist attractions. Keep in mind though that the security in public networks can be questionable, so be careful about the personal information you access or send over these networks.

Internet cafes

Internet cafes are also available throughout Bali, including both urban and rural settings. These are useful if your devices are out of battery or if you need to use a desktop computer for some reason.

Broadband Internet service providers

Broadband internet services are provided by several companies in Bali, including Biznet, Telkom Indonesia, and MNC Play. These providers offer a variety of plans with different speeds and monthly costs to fit various needs and budgets.

Choosing the Best SIM Card for Bali

Prepaid vs postpaid SIM

In Bali, both prepaid and postpaid SIM cards are available. However, as a tourist, you might find a prepaid SIM card more convenient. These cards allow you to pay for your data and call usage in advance, and you can top up your balance as needed.

Local vs international SIM

While you can use an international SIM card in Bali, it’s usually more cost-effective to buy a local SIM card. This way, you avoid roaming charges that can quickly add up.

Comparison of different service providers

Comparing the different local service providers will help you find the best deal for your needs. Look at the coverage area each provider offers, as well as their rates for data packages and calls. Telkomsel, for example, offers a wide coverage area, making it a popular choice among tourists.

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Where to Buy SIM Cards in Bali

Buying from the airport

The easiest way to buy a SIM card in Bali is at the airport. There are several kiosks selling SIM cards at both the international and domestic terminals. The salespeople are usually helpful and can assist you in setting up the SIM card.

Local shops and kiosks

You can also buy a SIM card from local shops and kiosks scattered around the island. Just ensure the shop has a license to sell SIM cards to avoid any legal issues.

Online purchase and delivery

Some network providers enable you to purchase SIM cards online and have them delivered to your hotel. This can be a suitable option if you plan and want to have everything ready before you arrive.

Staying Connected In Bali: Internet And SIM Cards

How to Set Up a SIM Card in Bali

Activation process

Once you have your SIM card, activating it is usually straightforward. You need to insert the card into your phone, and the network should be available immediately. In some cases, you might need to make a call, send an SMS, or follow some simple steps to fully activate the card.

Recharging/adding credit

To add credit to your prepaid SIM card, you can buy top-up vouchers from local shops, supermarkets, and even roadside stalls. Another option is to use online services, which allow you to top up your credit using a credit card.

Data packages and buying additional data

Most network providers offer data packages that allow you to use the internet at discounted rates. Depending on how much data you need, you can choose from daily, weekly, or monthly packages. If you run out of data, you can easily buy more using the network provider’s app, website, or by purchasing a voucher.

Top Network Providers in Bali


Telkomsel is Indonesia’s largest mobile network provider and offers the widest coverage on the island. The company provides a range of services, including voice calls, SMS, and 3G and 4G internet.

XL Axiata

XL Axiata offers extensive network coverage, especially in urban areas, and provides 3G and 4G internet connectivity. They offer a variety of data plans to suit different needs and budgets.

Indosat Ooredoo

Indosat Ooredoo provides competitive packages for both voice and data services. Their network coverage extends across Bali, and they offer 3G and 4G internet connectivity.

Tri Indonesia

Tri Indonesia, also known as ‘3’, provides a variety of affordable packages for calling and internet services. They offer 3G and 4G connectivity, but their network coverage isn’t as wide as some other providers.

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Internet Speed and Coverage in Different Locations

Internet speed in major cities

In major cities like Denpasar and Ubud, you can expect relatively high-speed internet connectivity. Both 3G and 4G are widely available, and some service providers even offer 4.5G connectivity in these areas.

Coverage in rural areas

In rural areas, coverage can be less stable, and internet speeds can vary. Generally, 3G connectivity is available, but 4G can be unreliable in some areas. Before traveling to more remote regions, you might want to check your network provider’s coverage map.

Best places for strong internet connection

Areas with a high concentration of tourists, like Seminyak, Kuta, and Nusa Dua, generally have excellent internet connectivity. Hotels, restaurants, and cafes in these regions often provide high-speed WiFi, in addition to the wide mobile network coverage.

Understanding Bali’s Internet and SIM Card Pricing

Average cost of data packages

The cost of data packages in Bali varies depending on the network provider and the amount of data you need. But generally speaking, you can get 1GB of data for as little as IDR 10,000 to IDR 20,000 (~$0.70 to $1.40).

Cost of calls and text messages

The cost of making calls and sending texts also varies among providers. On average, you can expect to pay around IDR 600 ($0.04) per minute for calls, and around IDR 200 ($0.01) per SMS.

International roaming charges

International roaming charges can be exceptionally high, which is why most travelers opt for local SIM cards. If you choose to stick with your provider, it’s best to check their roaming rates before you travel.

Common Problems and Troubleshooting Tips

Issues with network connection

If you’re having trouble with your network connection, some simple steps might help resolve the problem. Try turning your phone on and off, make sure you’re not in airplane mode, and check if the network provider is encountering any issues.

Lost or stolen SIM cards

If you lose your SIM card or if it gets stolen, contact your network provider immediately. They can block the card to prevent unauthorized use. You can then buy a new SIM card and continue using your number.

Troubleshooting poor internet speed

If you’re experiencing slow internet speeds, try disconnecting and reconnecting to the network or moving to a different location. If the issues persist, you might want to contact your network provider.

Tips to Stay Connected While travelling in Bali

Using VPN for secure connection

When accessing the Internet, especially on public WiFi networks, consider using a VPN (Virtual Private Network) for a safer connection. A VPN encrypts your data, making it harder for hackers to view or steal your information.

Managing data usage

Keep track of your data usage while traveling in Bali. Many network providers have apps that let you monitor your data usage. Using WiFi whenever possible can also help conserve your data.

Back-up options for staying connected

Having a backup plan is always a good idea in case of connectivity issues. Consider the possibility of obtaining a portable WiFi device or keeping a second SIM card handy. That way, you will always have a way to stay connected during your trip to Bali.